Alexa Keeps Saying Sorry I m Having Trouble Please Try Again in a Little While

A smart speaker tin can exist a wonderful thing, especially for busy people. You can use information technology to add items to your shopping list, telephone call your family, search for recipes, play your favorite music, or even play games. And all of that is possible with merely the use of your voice.

But a smart speaker, like an Amazon Echo with Alexa, can also be a pain in the neck, especially when it fails to do the one thing it'south designed to—understand your commands.

Then if your Alexa keeps saying "I'm having trouble understanding you lot right at present," we're here to help fix information technology.

Why Is Alexa Having Problem Understanding?

As smart as it is, an Amazon Echo is simply a device, which can suffer from technical issues. Luckily, most issues are easy enough to fix—once y'all get to the root of the problem.

When Alexa is having trouble agreement, the kickoff affair you need to know is that it's not cleaved, and you don't need to get a new device. The problem here is non with the device itself, but with the connection.

Ways to Set up Alexa Having Trouble Agreement

1. Try a Simple Restart

Have you tried turning it off and on again? This advice is the almost common one in tech back up, as it solves so many issues. The same is true for the Amazon Echo.

If you can't get it to sympathize, simply unplug information technology from its power source, which is either the wall or a bombardment-powered speaker. Wait a few seconds, connect it again, and wait for the blue light to terminate circling before y'all endeavour to talk to Alexa again.

two. Cheque Your Wi-Fi

Alexa can only work if it'southward continued to the net. And so if your connectedness is downward, the device won't work as well.

Cheque if the internet is working on other devices, like your laptop or smartphone. If it is, and Alexa is yet not responding, try to reset your router and look a few minutes earlier yous talk to the device.

three. See If Alexa Is Continued to the Right Network

Maybe you just moved homes and forgot to change the Wi-Fi network on your Alexa app for iOS or Android. Or perhaps you changed internet suppliers and forgot to update your Echo. Maybe someone played with your Alexa and changed the network by fault.

All of these can brand Alexa not understand you lot. To cheque if that's the case, get to the Alexa app on your phone, go to Devices, select your Echo and look under Wi-Fi Network to encounter that's continued to the correct ane. If not, tap Change, and follow the steps on the screen.

4. Bring Alexa Closer to the Router

Even if your net is just fine and the device is connected, the signal may not be potent plenty to reach Alexa. This tin can happen if the router is on the other side of the house, or in a closet, for example.

To exam if this is the case, place the Amazon Echo correct adjacent to your router. If it works when you do that, you may want to leave your Alexa in that room or find a new location for the router.

v. Make Certain the Software Is Updated

Alexa automatically connects to its servers on a daily basis to cheque for software updates. If your device is having trouble understanding, maybe it's considering it couldn't download the latest version for some reason.

The easiest mode to prompt Alexa to check for updated is to printing the mute button for thirty seconds. Y'all'll know the device is connecting to the server, one time the red light is gone and the bluish round light appears.

half-dozen. Try a Manufacturing plant Reset

As a last resort, you can opt for a manufactory reset. This will erase your saved routines, alarms, and reminders, and basically revert the device to how it was when you showtime plugged information technology in. However, this may be the thing to get information technology working once again.

You can do a mill reset through your app. Discover your device on the app, every bit described in step 3. Under Device Settings, scroll down until you see Registered To. Tap Deregister to go on with the reset. Yous can also use the buttons on the device to do this. Here's the total guide on how to reset your Amazon Echo.

Later on yous consummate the factory reset, yous'll have to reconnect it to your dwelling Wi-Fi in gild for it to work. Here'due south how to connect Alexa to Wi-Fi with or without the app.

If Aught Works, Get to the Source

If you go through all of these steps, and you're Alexa is still having trouble understanding, the trouble may be with Amazon itself.

Check to run across if Amazon servers are down with a site like DownDetector, or reach out to Amazon back up on their website.

Every Command You Tin Say to Your Amazon Alexa

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About The Author

Tal Imagor (54 Articles Published)

Tal Imagor has been a freelance Journalist and Content Writer for over x years, writing annihilation from newsletters to deep-dive feature manufactures. She's passionate writing near promoting sustainability, diversity and inclusion, peculiarly within the tech environment.

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Oklahoma University Continuing Education Program Distance Learning